Modasopic Shipping Policy

Effective Date: January 6, 2025

Thank you for shopping at Modasopic! We are committed to providing a smooth and efficient shipping experience. Our Shipping Policy outlines the details regarding the shipping methods we offer, processing times, shipping fees, and other relevant information. By placing an order with us, you agree to comply with the following terms.

1. Shipping Methods and Options

We offer a variety of shipping options to meet your needs. The shipping method and associated costs will be determined based on the delivery address, the items in your order, and the shipping options available at checkout.

  • Standard Shipping: Typically delivered within 5-7 business days, depending on your location.
  • Expedited Shipping: Faster shipping option, delivered within 2-3 business days.
  • Two-Day Shipping: Available in some areas, typically delivered within two business days.
  • Next-Day Shipping: Available for urgent orders. Please check during checkout for eligibility.

Shipping options will be displayed during checkout, and you can select the method that works best for you.

2. Shipping Fees

Shipping costs are calculated based on the delivery address and the shipping method selected. The exact shipping fees will be displayed during checkout before you complete your purchase.

  • Free Shipping: We may offer free shipping promotions from time to time. The criteria for eligibility will be outlined during checkout.
  • Additional Fees: If your order contains items requiring special handling or packaging, additional fees may apply. You will be informed of these fees during checkout.

3. Order Processing and Shipping Times

  • Order Processing: Orders are typically processed and shipped within 1-2 business days from the time the order is placed, excluding weekends and holidays. Orders placed after 12:00 PM (local time) may be processed the following business day.
  • Shipping Time: Shipping times are estimates and may vary based on your location, weather conditions, holidays, and other factors beyond our control.
    • Standard Shipping: 5-7 business days (depending on location)
    • Expedited Shipping: 2-3 business days
    • Two-Day Shipping: 2 business days
    • Next-Day Shipping: 1 business day

4. Shipping Restrictions

  • Domestic Shipping: At this time, we only ship to addresses within the United States. We currently do not offer international shipping unless specified during promotions or updates. Shipping to U.S. territories or APO/FPO addresses may be subject to additional restrictions.
  • P.O. Boxes: We can ship to P.O. Box addresses, but please note that some shipping carriers may have limitations for specific locations or shipping methods.

5. Order Tracking

Once your order has been processed and shipped, you will receive an email notification with a tracking number. You can use this number to track the status of your shipment through the carrier’s website.

  • Tracking Information: You can track your order by visiting the carrier’s website (e.g., USPS, FedEx, UPS) and entering the tracking number provided in your confirmation email.

6. Lost or Damaged Shipments

While we take great care to ensure that your order arrives in perfect condition, occasionally packages may be delayed, lost, or damaged during transit. If your package is lost or damaged, please follow the steps below:

  • Damaged Items: If you receive a damaged item, please contact our customer service team immediately at info@modasopic.com. You may be asked to provide a photo of the damaged item and packaging.
  • Lost Shipments: If you believe your order has been lost in transit, please contact us within 7 business days of the estimated delivery date. We will work with the carrier to investigate and resolve the issue.

In cases of lost or damaged shipments, we may offer a replacement or refund, depending on the circumstances.

7. Delivery Delays

Delivery times are estimated, but unforeseen circumstances, such as inclement weather, holidays, or logistical issues, may cause delays. We are not responsible for delays caused by external factors, including but not limited to:

  • Weather conditions
  • Natural disasters
  • Strikes or labor disruptions
  • Customs or security delays (for international orders)

If a delay occurs, we will notify you as soon as possible and assist in resolving any issues.

8. Shipping to Multiple Addresses

If you wish to ship items in a single order to multiple addresses, you will need to place separate orders for each delivery address. Shipping fees will be applied to each individual order, depending on the destination.

9. Address Accuracy

Please ensure that the shipping address provided during checkout is accurate. We are not responsible for delays, misdeliveries, or undelivered packages caused by incorrect or incomplete addresses. If you notice an error in your shipping address after placing your order, please contact us immediately to correct it.

10. Shipping Changes

If you need to change your shipping address after your order has been placed, please contact us as soon as possible. While we will try to accommodate changes, we cannot guarantee that changes can be made once the order has been processed or shipped.

11. International Orders (If Applicable)

While Modasopic currently ships within the U.S., should we begin offering international shipping in the future, please note the following:

  • Customs and Import Duties: International customers may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer.
  • Shipping Restrictions: Certain items may be restricted or prohibited from international shipping due to customs regulations.

12. Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” It is your responsibility to review this policy periodically to stay informed of any changes that may affect your order.

13. Contact Us

If you have any questions or concerns about our Shipping Policy or need assistance with your order, please contact us:

Thank you for choosing Modasopic. We are committed to providing a fast, secure, and reliable shipping experience to our customers.