Privacy Policy of Modasopic
Effective Date: January 6, 2025

At Modasopic, safeguarding your privacy is a priority. We are committed to handling your personal information responsibly and ensuring that it is protected. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with our website, make purchases, or engage with our services. By accessing or using our website, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

To enhance your experience and provide you with personalized service, we collect both personal and non-personal information. The data we gather includes the following:

Personal Information:
When you create an account, place an order, or contact us, we may collect the following details:

  • Personal Identification: Name, email address, phone number
  • Billing Information: Billing address, payment details, and payment method
  • Shipping Information: Shipping address, recipient’s name, address, and phone number
  • Order Information: Details of products or services purchased, including product names, quantities, and prices
  • Account Information: If you create an account, we collect account-related details like username, password, and purchase history

Non-Personal Information:
We may also collect information automatically from your interactions with our website:

  • Device Information: Data about the device you are using, including device type, operating system, browser type, and IP address
  • Usage Data: Information on your interactions with our website, such as pages visited, time spent, and items added to your cart
  • Tracking Data: Information from cookies, pixels, and other similar technologies that track your preferences and browsing behavior

2. How We Use Your Information

We use the information we collect to provide you with an improved experience, process your orders, and communicate effectively with you. Your data is used for the following purposes:

  • Order Processing & Fulfillment: To process orders, handle payments, and deliver products.
  • Customer Support: To assist with inquiries, returns, exchanges, and customer service needs.
  • Marketing & Promotions: With your consent, we may use your email to send promotional offers, newsletters, and updates. You can opt out of marketing emails at any time.
  • Personalization: To personalize your shopping experience by offering tailored recommendations and reminders based on browsing and purchasing history.
  • Website Analytics & Improvement: To improve our website’s design, functionality, and content by analyzing user behavior.
  • Legal Compliance: To comply with applicable laws and legal requirements, and for fraud prevention and security purposes.

3. How We Protect Your Information

We take strong measures to ensure the security of your personal data, including:

  • Encryption: We use SSL technology to encrypt sensitive data, such as payment information, during transmission.
  • Data Storage: Personal data is securely stored with restricted access to authorized personnel only.
  • Payment Protection: Trusted third-party payment processors are used to safeguard your payment information.
  • Two-Factor Authentication: For added security, we offer two-factor authentication (2FA) for your Modasopic account.

Although we implement robust security measures, no method of online transmission or storage is 100% secure, and we cannot guarantee complete security.

4. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. However, your information may be shared in the following circumstances:

  • Service Providers: Trusted third-party partners who assist with order fulfillment, payment processing, and customer support may receive your data, under strict contractual obligations to protect it.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.
  • Legal Compliance: We may disclose your information if required by law, to protect our rights, or for safety reasons.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your website experience. These tools help us understand your interactions with our site, enabling us to offer better service.

What Are Cookies?
Cookies are small files placed on your device to store information such as preferences, browsing history, and login status.

Types of Cookies We Use:

  • Essential Cookies: Necessary for basic site functions, such as shopping cart functionality.
  • Performance & Analytics Cookies: To track website traffic and improve performance.
  • Advertising Cookies: To serve targeted ads and measure campaign effectiveness.

You can manage cookie preferences through your browser settings, but disabling cookies may impact certain website features.

6. Your Rights and Choices

We respect your rights regarding your personal data and offer the following options:

  • Access & Correction: You can access and update your personal data through your account settings.
  • Opting Out of Marketing: You can unsubscribe from marketing emails using the “unsubscribe” link or by contacting us directly.
  • Data Deletion: You have the right to request the deletion of your personal information, subject to legal requirements.
  • Data Portability: You may request a copy of your personal data in a portable format for use with other services.

7. Children’s Privacy

Our website is intended for users over the age of 18. We do not knowingly collect data from children. If we learn that we have unintentionally collected personal data from a child, we will take immediate steps to delete such information.

8. Third-Party Websites

Our website may contain links to third-party sites not controlled by us. We are not responsible for their privacy practices and recommend that you review their privacy policies when visiting those sites.

9. Changes to This Privacy Policy

Modasopic may update this Privacy Policy from time to time. Any changes will be posted on this page, with the “Effective Date” updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us:

Thank you for choosing Modasopic. We value your trust and are committed to safeguarding your privacy while providing the best service possible.